Transfer fido subscription

[murilloboneto]

Hi,

I has used premium spotify from a fido promotion that I registered on my Facebook account. I deleted that Facebook account and created a new one. How can I transfer my 2 years of premium to the new Facebook that is my new account? I called to fido and they told me i need to contact spotify. What can I do?

[osornios]

@murilloboneto

You should contact customer support through this link:

https://support.spotify.com/contact-spotify-support/

They'll help you out.

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.