Announcements

Help Wizard

Step 1

NEXT STEP

Transfer my music from one account to the other

Transfer my music from one account to the other

I want to deactivate my facebook and still keep my spotify. i looked around online and it looks like the only way to do that is to make a new account and contact Spotify to ask them to transfer from one account to the other. I can't find any email or any way to contact you besides this post. I find that a little frusterating but here I am. Can somebody who works for Spotify please help with this? 

Reply
1 Reply

@spencerpike

 

Hello:

 

I do not work for Spotify but do help around the community with user issues. You can contact Spotify support to have your playlists transferred to a non facebook new created account here: "Spotify customer support via the contact form. If you get an email back directing to the support forums, reply back to that email even if it is from noreply, and the support team will be able to take a look at your issue and you'll hear from them shortly." If you wish you can also use Twitter Spotify support here: @SpotifyCares

 

Also I am going to move your post to the Help - Accounts & Subscription section of community. This area of the community is for questions about music content. https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/bd-p/spotifyaccountrelated

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random