Spotify Community

parahandy · 2015-03-25

I have subscribed to Spotify Premium for some time and have a number of personal playlists. I upgraded my phone recently and the plan comes with 2 years Spotify Premium. But the only way to get it is to cancel my existing account and sign up as a new member.

Is there any way I can keep my playlists? I have found some solutions online, but they seem to be for moving playlists from Spotify to something else

MattSuda · 2015-03-26

I suggest you contact support so they can help you move the playlists over

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

View solution in original post

MattSuda · 2015-03-26

I suggest you contact support so they can help you move the playlists over

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

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