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Travelled to another country, came back, and all friends and playlists disappeared

Travelled to another country, came back, and all friends and playlists disappeared

I'm Canadian.

 

I travelled to the US. My account country was changed to US.

 

When I returned I had to change the country code back to Canada to continue using my account.

 

When I changed it back to Canada, all of my friends and playlists were gone.

 

What do I do?

Reply
1 Reply

Hey there @tombielecki, welcome to the community!

 

That sounds very odd. Let's try to figure it out.

 

First of all, are you a Free or Premium user? Have you checked this useful support site guide here?

Is your music gone as well? It might be that you created a duplicate account in this case. I'd suggest you follow this survey that should point you in the right direction.

 

Let me know if that helps!

K

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