Trial ended today, Want to cancel Premium payment

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Trial ended today, Want to cancel Premium payment

Droid
Newbie
My 30 day free trial of Spotify Premium ended today and when I looked in my PayPal it says Spotify USA Inc Uncleared -$9.99. I don't want to continue using Premium because it wasn't what I was expecting. Any way to reverse the $9.99 charge so it doesn't automatically take $9.99 from my PayPal when I put money on it?
3 Replies

Sam
Spotify
Spotify
Droid - Please talk to our payments team. Just click on 'About us' above, then 'Contact Form'. They'll be able to help you out.
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adg
Newbie

I had the same problem and I sent a message throught the contact form, but how do they reply? To my email I use with my account?

user-removed
Not applicable

Yes, to your email.

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