Spotify Community

Droid · ‎2012-07-22

My 30 day free trial of Spotify Premium ended today and when I looked in my PayPal it says Spotify USA Inc Uncleared -$9.99. I don't want to continue using Premium because it wasn't what I was expecting. Any way to reverse the $9.99 charge so it doesn't automatically take $9.99 from my PayPal when I put money on it?

Sam · ‎2012-07-23

Droid - Please talk to our payments team. Just click on 'About us' above, then 'Contact Form'. They'll be able to help you out.

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adg · ‎2012-07-23

I had the same problem and I sent a message throught the contact form, but how do they reply? To my email I use with my account?

user-removed · ‎2012-07-23

Yes, to your email.

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Trial ended today, Want to cancel Premium payment

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