Trial premium

[thatcoolguyron]

Hi there,

I recently decided to try spotify - but the premium trial seems to have expired, about 2 weeks early.

Just wondered why it would end early?

[ErickRGuetta · Accepted solution]

I'd recommend you contact support so they can check your case and account status.

You can contact support by filling this online contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/
If you receive an automated email directing you to the community and/or help boards, make sure you reply directly to that email (even if it says it is no-reply) and an agent will get back to you as soon as possible.

[thatcoolguyron]

Thanks Erick!