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Tried to get student discount, charged 4 times, still free sub

Tried to get student discount, charged 4 times, still free sub

I tried to get a premium account a fee days ago, today I checked my bank account and I have been charged $4.99 four times! How can I get a refund?
I don't even have a premium account!! I'm still on FREE subscription!!!! I want my money back
15 Replies

This seems to be that you have a duplicated account... I'll escalate your case.

Hey @sirkbersirk

We'll follow up via Private Message and take a closer look for you.

Still no fix to my problem..

Hey @sirkbersirk


Sorry about that. I'll get staff to look into this again. 

MattSudaSpotify Star
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Thank you Matt

Hey @sirkbersirk. I apologise this fell through the cracks. I'll follow up via PM where we left off before. We'll make sure we get you taken care of.

Hi I have the same problem, I do have premium but was charged 4 times in one day, what does that mean?

I have the same problem. I tried getting my subscription to spotify premium through a student discount but it never worked so I got frustrated and just decided to sign up for the premium version with a 1 month free trail. However when I checked my bank account spotify charged me 4 times. I want a refund!

my account was charged 4 times as well, really want this problem solved because I should have 20 bucks in my account:/ Help please!

I was charged the student discount too but i still have the free version. Please help!

Hey @Ty_rishling. Staff here. Our support team will need to help you out with this issue. Please get in touch with them at the following link.

I have the same problem. Tried to sign up for student premium and it charged my card 4 times...

Hello @Solomiyka. Same here as the above poster. Our support team will need to help you out with this issue.

that happned to me to but i was only chrged once of 4.99 i didnt know you had to be a colledge student so i just did the regular one but it still chrged me 5 $

Same issue here, I got charged 3 times I contacted support and they said they couldn't find anything.

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