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Hi there,
I'm from Germany and I wanted to upgrade my account to a student premium account. The registration with UNIDAYS worked fine and they even found my university. But when I picked "Rechnung" or bill and entered my address and stuff like that, I got the note that something went wrong and that I should try again. But after ten times trying again and again and again nothing had changed...
Can somebody please help me???
Thanks,
J
Hey @juliamitz,
Can you try using a different payment method to see if that works?
Let me know how it goes.
Hmm. I guess we need to go through all the basic troubleshooting then. :')
Can you please post a screenshot of the error message?
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