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Tries to connect to fb instead of letting me use my e-mail

Tries to connect to fb instead of letting me use my e-mail

I do not have a Facebook associated with my account, however when I try to login with my e-mail and password it pops up "no facebook associated with an account, please sign up". I thought at first my login info was wrong cause it's been a good minute since I was on spotify and I just downloaded it to my new phone. I reset my password and when I clicked back to my app it did the same thing again. This is frustrating, I don't want to lose all my music. Please help 😞
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1 Reply

Hey there @Taylork_93, welcome to the community!

 

That sounds odd. Can you try a clean reinstall in your device? A clean reinstallation usually makes Spotify work like new. You can follow the steps here.

 

Let me know how that worked out 🙂

K

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