Triple Charge

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Triple Charge

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Hi, I was recently charged three separate times for a monthly subscription. One of these charges were automatically refunded before I even caught the charge but today I was charged again. I only have one Spotify account and I'm confused as to why I've been charged twice. Any help would be greatly appreciated. Thank you
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Re: Triple Charge

Community Legend

Hey there @Billythekid_frd!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


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Solution!

Re: Triple Charge

Community Legend

Hey there @Billythekid_frd!

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


View solution in original post

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