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Trouble canceling Premium Trial Subscription

Trouble canceling Premium Trial Subscription

My Premium trial subscription ends soon and I want to cancel it, but when I log in and go to the Subscriptions page there is no option to cancel. The only option is to Subscribe, which is confusing, because I am already subscribed.

Please help. 

 

Thank you.

Reply
2 Replies

Hi there. To cancel your subscription, you need to sign into this page: https://www.spotify.com/accounts/subscription/

 

If you don't see a cancel option,

You might have subscribed to premium through the iPhone or iPad app.

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Hi mns1989! If you've signed up for the 7-day trial and haven't provided Spotify with your payment information, then there is nothing to cancel because Spotify has no means of extending your subscription. Once our trial ends, you'll simply revert to a free account. Hope this helps!

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