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Trouble logging in while in offline mode on Android phone

Trouble logging in while in offline mode on Android phone






Huawei P9

Operating System

Android 7.0


My Question or Issue

I was forced to reboot my phone while Spotify was in offline mode. After the phone rebooted, Spotify required me to log back in. Unfortunately due to it being in offline mode, I now can't login and will be forced to reinstall Spotify and download all my songs again. This is something that I have had to do previously and is a major pain in the **bleep**. See for what a someone else experienced which is the same as my problem as what I am getting. 

1 Reply

Hey @Just_S,


Welcome to the community!

To resolve this issue, you have to perform a clean reinstall of the app by following these steps.


I'd also recommend adding your +VOTE on this ongoing issue, to let Spotify know that you're experiencing this issue.


Let me know if you have any questions. Happy listening 🙂

NoahSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

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