Trouble logging in


Trouble logging in


Hey Everybody,

This morning I woke up and my spotify was logged out. Now I am trying to log in so I can pay my Premium but it doesn't accept my username or password. I can't remember which e-mailadress I used for my account. I wanna log in and pay so I can enjoy my Spotify Premium. Does anybody know what to do? 

1 Reply


Hey @theworldofbebe, welcome to the community!


Let's try following these steps to see if you're able to find your Premium account.


In case you're using the desktop or Android app, you can follow these steps to find your account's username and try to log in using it.


Let us know how it goes.

“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp