Trouble logging in

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Trouble logging in

Bcrshaw
Visitor

I was logged out recently and Everytime I try to login it tells me I am offline and to try later when I'm connected but I am fully connected to my internet and my data. Please help!

Plan

Premium

Country

California, United States

Device

Motorola e5 Cruise

Operating System

(Android 8.0.0)

 

My Question or Issue

 

1 Reply

Re: Trouble logging in

Rock Star 6
Rock Star 6

Hi @Bcrshaw

 

Thank you for reaching out here in the Community!

Could you perform clean reinstall of your Spotify app? It's different than regular reinstallation. Just find your device and follow the steps provided in this Article

 

I hope it helps!

Emilia_8Rock Star 6
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