Trouble logging in

[Kaylan]

My phone got stolen recently and I had Spotify downloaded on it and still logged in. However, I downloaded Spotify on my new phone and tried logging in with my email because I don't know my username and it's telling me I already created an account with this email and I know I'm using the right password because I even reset it to see if it would work. I also can't log in using Facebook because I don't have a Facebook account. Help?

[Aimee_T]

Hey @Kaylan, welcome to the Spotify Community!

We recommend going here for more information about the account. 

Let us know how it goes 🙂