Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Trouble subscribing with a credit card in Chile

Trouble subscribing with a credit card in Chile

Hi community,

Since November'16 the premium subcription stoped because the card or the pay provider rejected the charge. I called the bank and the card does not have any issue with the payment. I tried with different browser and does not work.
I think that the communication between the authorizer provider and the bank is not working for this card. I payed with this card in other countries and have other subscriptions that are working fine.

 

Please can you help me solve this issue ???

Thanks !!

Captura de pantalla 2017-01-16 a las 14.51.47.png
Reply
1 Reply

¡Hola @diegobrante!
 
Te recomendamos escribirnos a través de esta forma de contacto.
 

También puedes encontrarnos en Facebook Twitter.

 
Estaremos felices de ayudarte 😃 

Suggested posts