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Hi,
I am trying to switch from my current Premium account to a Student Premium account, but when I go to the student page and click on "get premium", it just takes me directly to my account page instead of to the page where I am supposed to verify that I'm a student. If anyone could help me, that would be awesome.
Thanks!
I am having the exact same problem on my account. I am currently using the three months for 99p offer which was activiated last week. I have the same issue when I click on the NUS Extra link - it redirects to my account overview page. I have also checked the payment details and it keeps saying that the next payment (not due till April) is £9.99.
At no point am I able to add my NUS Extra details so I am not sure if it is an issue with currently having an offer on my account?
N
Try logging in on your browser and then go to this URL: https://www.spotify.com/us/accounts/subscription/ . I already have a student account so I can't follow your steps exactly, but that might point you in the right direction.
- Jake
I am having the same problem, I can't sign up for the student discount and am being charged the full amount.
Please help, this is the second time I am having issues with the discount function!
Hey guys!
Sorry for the trouble with the student discount!
Spotify recently changed a few things with the subscription pages, and it's causing a glitch for some people.
I suggest you contact support so they can take a look at your account and help you with this
https://www.spotify.com/about-us/contact/contact-s
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.
Support usually replies within 24-48 hours.
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