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I'm trying to sign up for premium, should be simple, right? No. When I go to my account and "upgrade to premium" it takes me to the screen where I can input my credit card details but it never loads, just shows the turning loading wheel that doesn't do anything. I left it like this for over 5 minutes and still nothing. Does Spotify want my money or not?
Solved! Go to Solution.
Hey @lwhs1! Welcome to the Spotify Community. ^^
That doesn't sound quite right.
Have you tried to clear your browser cache/cookies?
Let us know if that helps, thanks! ^^
Peace
Tried refreshing the screen as well, and clicking the green button but I can't get anything to happen. Please help, I am tired of listening to ads!
Hey @lwhs1! Welcome to the Spotify Community. ^^
That doesn't sound quite right.
Have you tried to clear your browser cache/cookies?
Let us know if that helps, thanks! ^^
Peace
I deleted my cache and cookies and restarted my computer and all is well. Thanks Nico!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…