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Help! We are travelling in 2 days. I started Spotify Premium and added 1 daughter. The other daughter I invited will not accept her redeem token as it says she is in a different country. I looked at both of our profiles and we are both in USA. Please help, I need to resolve this quickly before we travel!
Solved! Go to Solution.
Edit: We finally got it to work! Your last suggestion of emailing her the link from an email seemed to work, so we're all set. Thank you!
Check if your country codes appear different in your profiles, for example, one of them in uppercase and the other in lowercase, the system treats them as different countries.
This is due to the fact that Facebook created accounts take the country information from the Facebook profile.
Yes, that is the original problem, one country says US (mine) and hers says "us" (lowercase). How can I solve this now that I've invited her? Remove the invitation and have her change her country (she did not sign up with Facebook so we don't know how the countries came out different).
Now that you know this, let us know what to do, thanks!
Edit: We finally got it to work! Your last suggestion of emailing her the link from an email seemed to work, so we're all set. Thank you!
Oh, I didn't see the update and ended up typing a response. Lol
Good to know it worked! 🙂
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