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Trying to change my credit card details no update details

Trying to change my credit card details no update details

Hello

 

Could someone kindly help me.

 

I need to update my credit card . I have followed the "support help FAQ" I have logged in I have then clicked subscription over view it tells me what subscription I have being perimium and when the next payment will be taken out being 25/10/2015 but there is no option to update or view current payment details.

 

I use spotify for work and really need to update the credit card as the old card was compomised and had to be closed down.

 

Kindly help as there is no direct contact to get the issue fixed asap.

See attached screen shot 

 

Thanks

 

 

Screen Shot 2015-10-20 at 10.36.45 am.png
Reply
1 Reply

Hello. I believe, you were subscribed to premium through the iPhone or iPad app (Apple Store)

To cancel your subscription, you need to cancel it from iTunes. Your subscription is being handled by Apple.

Information on how to do this can be found here:

http://support.apple.com/en-us/HT202039

http://www.imore.com/how-cancel-or-modify-itunes-or-app-store-subscription-right-your-iphone-or-ipad

 

 

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