Trying to get College Premium but link takes me back to my account page

[srapsodia]

I've tried following the steps showed here but the moment I click "get premium" it takes me to my account overview. In there I tried clicking on  "payment settings" and "manage subscriptions" but neither will allow me to change my account to the college discount.

Is this happening to anyone else?  What can I do?

[MattSuda]

Sorry for the trouble! There is currently a glitch with the student discount page for some people. The website team is still trying to fix it.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.

[srapsodia]

Thank you! I'll do that 🙂

[MattSuda]

You're welcome 

[ryanyee]

Hey ive been having the same problem too. I managed to find a direct link to the SheerID page where i have been verified but it still brings me back to my account page with no discount.

[MattSuda]

@ryanyee 

Sorry for the trouble! There is currently a glitch with the student discount page for some people. The website team is still trying to fix it.

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

Support usually replies within 24-48 hours.