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Trying to get STUDENT DISCOUNT, but getting charged regular price. Help!

Trying to get STUDENT DISCOUNT, but getting charged regular price. Help!

So I am a student in college and I was trying to sign up for the Student Discount version where it's only 4.99 a month vs 9.99 and it ran through my account as the regular price and I can't figure out how to get my money back and prove that I'm a student so that I can sign up under that subscription. I tried changing the type of subscription under my account and it said I needed to contact customer services to do so. And I can't find the number to call or whatever. I just keep getting put to the link that answers general questions that doesn't cover my more complicated situation.


Can anyone give me a number I can call?

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1 Reply

Hey there!

We don't offer telephone support, but you can get in touch with our Accounts team at https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares. Let us know how it goes.

 

Keep on dancing 🙂

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