Trying to log in the application on phone but it doesn't work

[fantabubble]

My username and my password is correct, but whenever I try to log in it says that there's a problem and I don't understand what I do wrong😭😭😭 

[Nightslash360]

Hey @fantabubble! Try doing a reinstall of the app. That generally solves any login issues. If you're getting an error code, you might want to look it up in this article. If it still doesn't work, resetting your password might help. If all else fails, you might want to contact Support. If that doesn't get things sorted out, don't be afraid to ask for help!