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I am livid, I need my Spotify Premium for my trip tomorrow which doesn't look like it will happen.. I am so disappointed I've been here for two hours trying to figure this out. Wish I could just pay over the phone. It is connected to facebook.com/divablaze
Hey there! Welcome to the community 🙂
Do you normally sign into spotify using a Spotify username or using your Facebook account?
You should simply be able to sign into your online account overview using whichever log in, click the upgrade link and follow the instructions.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I am trying to upgrade. When I click on Subscription it takes me to the Subscription page. Under subscription status I click Spotify Premium. That takes me to
Okay, there are a few things you can try.
Firstly, if you are signed into Facebook in your browser already or in another tab, try logging out from there first. It could be due to multiple log ins.
Secondly, have you tried using a different browser?
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
had the same problem, saw the suggestion to switch browsers, so i went from chrome to firefox and it went through.
Yeah, thewhoever is correct - please try using a different browser. That should clear the fault for you.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…