Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Two Account on one Emailadress / double subscription.

Two Account on one Emailadress / double subscription.

Hi,

 

my problem is that i have two spotify  accounts on my emaildress. I dont know why. Today, i subscribed to spotify family and know i have to pay for premium on my 1. account and family on the 2nd account.

 

Is it possible to unite both account to one? How can i contact the support team?

 

Sorry for my bad english, i'm from Germany.

Reply
1 Reply

Hey @Xtensions, welcome to the Spotify Community!

 

All you need to do is get in contact with Spotify support and their Accounts team can take a look backstage. The easiest way to contact them is by messaging SpotifyCares on Facebook or Twitter. They usually respond within 48 hours!

Please let me know if you need help with anything else 🙂

Suggested posts