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Two Accounts, Can't access main account!

Two Accounts, Can't access main account!

I am panicking! I made one spotify account with my facebook, but then made another one with just an email/not with facebook. I rarely/never use the one that is not linked to facebook, and today when I tried to log in with my normal facebook account info it prompted me to log into my other account so I did. Now even with my facebook account info it's taking me to my other account and my access to my main use account is gone! I know this is confusing but please help!

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6 Replies

Hi, and welcome to the community!

 

I suggest you submit an online contact form; and someone at Spotify should be able to get it all sorted for you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Let me know if you find a solution. I'm having the same problem at the moment.

I have the same problem as well! 

Hi,

 

If both of you submit an online contact form, someone at Spotify should be able to sort it all out.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

how long does it take for the spotify team to respond? and also why dont they have a fail safe if you started spotify with your facebook account and only have a number username. 


@user122575905 wrote:

how long does it take for the spotify team to respond? and also why dont they have a fail safe if you started spotify with your facebook account and only have a number username. 


well they sorta do, if you set a password for other devices under your Account Overview, then you can login using your number username and the set password

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