Two Accounts on one email - Unable to login with second username - illegal character

Solved!
Reply

Two Accounts on one email - Unable to login with second username - illegal character

briansosullivan
Casual Listener

Hi,

I created two accounts by accident, one has username briansosullivan and the other has username Brian O'Sullivan

Im unable to login to the Brian O'Sullivan as it has a ' in the name. Not sure why it allowed me to use '. The ' account has is a premium account

 

Can the Brian O'Sullivan account username be changed?

Order ID: 732162321465075

 

Thanks

Brian

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution! 1 person liked this

Re: Two Accounts on one email - Unable to login with second username - illegal character

Rock Star 24
Rock Star 24

Hey @briansosullivan

 

It sounds like you created the Brian O'Sullivan Spotify account using your Facecbook account. Spotify accounts that use a username/email and password to login can't have any spaces in the username.

 

If you signed up to Spotify with your Facebook account, then your display name is the name you have on Facebook.

 

Try clicking on the "Sign in with Facebook" button to see if you can login to your premium account.

 

Does that work?

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Solution! 1 person liked this

Re: Two Accounts on one email - Unable to login with second username - illegal character

Rock Star 24
Rock Star 24

Glad to hear that worked! You're welcome 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
3 Replies
Solution! 1 person liked this

Re: Two Accounts on one email - Unable to login with second username - illegal character

Rock Star 24
Rock Star 24

Hey @briansosullivan

 

It sounds like you created the Brian O'Sullivan Spotify account using your Facecbook account. Spotify accounts that use a username/email and password to login can't have any spaces in the username.

 

If you signed up to Spotify with your Facebook account, then your display name is the name you have on Facebook.

 

Try clicking on the "Sign in with Facebook" button to see if you can login to your premium account.

 

Does that work?

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Two Accounts on one email - Unable to login with second username - illegal character

briansosullivan
Casual Listener

Thanks @mattsuda for your help.

That worked

Solution! 1 person liked this

Re: Two Accounts on one email - Unable to login with second username - illegal character

Rock Star 24
Rock Star 24

Glad to hear that worked! You're welcome 

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
SUGGESTED POSTS