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Two Profiles - both connected with Facebook

Two Profiles - both connected with Facebook

I just connected unfortunately my Spotify Premium Account with my Facebook Account (with which I had a Premium Account) and I cannot recover my playlists nor can I log in to my Premium Account - it all leads back to my Free Account... What can I do here?

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Hey @user-removed, welcome to the Spotify Community!

I'm going to recap your issue quickly to be sure I understand it:
You had a Premium account attached to your Facebook. You also had a Free account that wasn't attached to your Facebook. When you connected the Free account to your Facebook, you then could no longer access the Premium account?

Please let me know if I have that correct and then I'll see what I can do to help! Looking forward to your response 🙂

Yes that's it....

@user-removed,

 

Have you already disconnected your Free account from your Facebook account? If not, that is the first step. To do this, go to the Desktop app and go to Edit/Spotify > Preferences > Social Network > Disconnect from Facebook.

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