Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello,
So I had one free account linked from my Facebook page. I hated that it kept sharing all the music I was listening to on my Facebook page so I removed that setting. Once I did that, Spotify seemed to create another acount for me that was not connected to Facebook. This is where I created multiple playlists.
Now I have two accounts and I would love them to be merged. Can someone help me with that?
Thanks!
Solved! Go to Solution.
We have a Spotify free account and have recently purchased the premium account how can I merge all those together with my kids
This happened to me and I went in the non-facebook linked account and did what you said but it just linked that account to my facebook account and now my old facebook linked account is just an account with a bunch of numbers as the username.
Is there another way to merge them?
Hey @skidd16
You should fill out the contact form, and someone from Spotify will be happy to help you within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.
If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.
Alternatively, if you prefer support via Twitter, you can tweet @SpotifyCares or message Spotify Cares Facebook.
Everytime I do that, it gives me an error message. please advise.
Thanks,
Sam
Hey there folks,
Thanks for posting about this here in the Community!
If your Spotify account is connected with your Facebook profile, you can follow the steps provided in this Spotify Answer in order to disconnect it.
Once you've done that, you can follow the steps provided in this Spotify Answer in order to close any other accounts you have with us and avoid confusion.
If you want any music transferred before deleting your account, there is a helpful Spotify Answer on how to do so.
Hope this helps! If you have any questions, don't hesitate to give us a shout by starting a new thread in the related Help Board. We'll be happy to lend a hand.
Have a lovely day 🙂
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…