Two account trouble


Two account trouble

I forgot my username after being logged out on my phone, and so I used my old account with the same debit card attached to it. How to I cancel the payment for the forgotten account?
1 Reply

Re: Two account trouble


Welcome to the community, Dobbolol!


Remember, you can login with your email as well as your username. To cancel your subscription, follow the steps below:

  1. Log in to your account page on our website.
  2. Click Subscription in the left panel. 
  3. Click cancel your subscription and continue through the steps. 
  4. Enter your password and click CANCEL MY SUBSCRIPTION to complete.

If you have any more questions, feel free to post them in the community! 😉

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Carter McCulloch: listening on Windows, iOS, PlayStation.
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