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Two accounts with one mail address

Two accounts with one mail address

Hi, I made my first spotify account 5 years ago and forgot about it. Then a few months ago I created a new one. I want to use this one for Spotify Premium now. So I tried deleting the old one but haven't got confirmation that the deleting worked for one day now.
In the meantime I tried to upgrade my new account to Premium but it won't let me log in and keeps telling me I have either the PW or the Mail/Username wrong. It must be because the e-mail is connected to my old account with another username but what do I do now?? Thanks!
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1 Reply

Hey there!

 

I can see your email is with the right the team. They'll be in touch with you shortly.

 

We hope things will be resolved for you soon 🙂

 

Thanks!

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