Two accounts


Two accounts


Hi there,

I signed up for 3 months of Spotify Premium for £9.99 at the start of the year. I then upgraded my mobile phone package with Vodafone at the end of January and they offered me Spotify Premium for free as part of my package.


I can't activate the 'new package' because I already have the original 3 month package. I'm also aware that I'm paying for the old package despite having free access to Spotify Premium as part of my phone contract.


Any ideas on how I can resolve this?



1 Reply

Rock Star 24
Rock Star 24

Hey @HKjen,


In order to link your Spotify account to Vodafone, you need to let your account go back to Free, by cancelling your current subscription, delete your payment info, and wait for your renewal date to come.


Once it comes, you account will no longer be Premium, and you'll be able to link it to your Vodafone subscription.


Hope it helps. 🙂

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.