Two accounts?


Two accounts?

Casual Listener

My credit card is being charged twice each month. I've followed the instructions on your help page -- and can only find one user name - the one I use all the time?  I need to cancel the other user name -- but don't know what it is.  please help

1 Reply

Re: Two accounts?

Community Manager
Community Manager


Thanks for reaching out, and welcome to the Community.

We're sorry to hear you've been charged twice. We'd recommend checking out our Why have I been charged twice? support article.

We hope this helps!