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Two accounts?

Two accounts?

My credit card is being charged twice each month. I've followed the instructions on your help page -- and can only find one user name - the one I use all the time?  I need to cancel the other user name -- but don't know what it is.  please help

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1 Reply

Hey,

Thanks for reaching out, and welcome to the Community.

We're sorry to hear you've been charged twice. We'd recommend checking out our Why have I been charged twice? support article.

We hope this helps!


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