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Two different premium accounts can't seem to be online at the same time

Two different premium accounts can't seem to be online at the same time

Hello there

 

A while ago I logged into my Premium spotify account on a friends ipad. Now, it seems we can't be online at the same time. 

 

We both have premium accounts, but they seem to be connected and seen as one.

 

Has anyone else experienced this problem?

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1 Reply


@Tolstrup11 wrote:

Hello there

 

A while ago I logged into my Premium spotify account on a friends ipad. Now, it seems we can't be online at the same time. 

 

We both have premium accounts, but they seem to be connected and seen as one.

 

Has anyone else experienced this problem?


Hi,

 

Are they connected to the same facebook account or something?

Try both logging out, running a clean reinstall, and then logging in again.

 

If the problem persists, feel free to submit a support ticket on the contact form here:https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

Someone over at Spotify should be able to fix the issue.

 

Anthony 🙂

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