Two e-mail adresses linked to one spotify-account

[oonaurora]

Hello! I just bought spotify-premium and the receipt was sent to my old e-mail. Problem is, that I cant log in there because hotmail says my e-mail is hacked. Also, I can't change my e-mail adress because spotify says it is already used. So, I can't read any mails Spotify sents. Seems like I have one spotify-account but somehow with two e-mail adresses. Maybe because it was once linked to facebook. So, how can I change my e-mail adress when spotify says it's already taken? Also, my account name is embrassing (it was made when I was like 14 or something..), is there any way to change it? Haha. Sorry if my english is bad, I'm from Finland. - Oona

[EthanS1]

Heyo! @oonaurora

This will need to be looked in to by the Spotify Cares team! Use the below details to get to them 🙂

Spotify Support can try to look into this for you.

Contact Spotify (via Email): https://support.spotify.com/contact-spotify-anonymous/
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares - Drop a DM 🙂

Important if your emailing:
If you get an automated reply email telling you to check the Community, Please do drop a reply so this will get queued for a agent to see!