Help Wizard

Step 1


Two separate accounts

Two separate accounts

I have two separate accounts, one is premium one is free. The one that is premium is under my old work email address that is now deactivated, so I have no access to reset my password or murge my accounts or even cancel my subscription if I needed to. Any advice?

1 Reply

Hey there!


I would suggest you use this form to contact Spotify directly. 


Make sure to reply to an automated email that you get, so you're in line to talk in an agent faster. 




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