Ubuntu Desktop app can't login

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Re: Ubuntu Desktop app can't login

papajo
Casual Listener

@Irk I doubt thats true you probably have also a spotify account by registering an email and a pass and it so happens that the email you used is the same as the one you use for facebook and you also use the same password... because those (login credentials and facebook log in button) are two different things and are not talking to each other

E.g if you have not a spotify account but have a facebook account and NOT click on the "log in with facebook" button but use your facebook credentials to log in via the spotify login option then it wont allow you to log in.

Re: Ubuntu Desktop app can't login

Andocious707
Casual Listener

@papajo Spotify didn't really tell me what the issue is they just asked me to let them know if I had any other issues I had another issue last night on one of my other PC's but didn't feel like going through the process of getting through it again it was late and I had to wake up today just got a new little cheapo laptop today and will be seeing what happens when I get Mint installed on it. I went through Twitter to reach out to Spotify they worked some backstage voodoo to get it fixed, it took them a bit but they did get it working for me on one system.

Re: Ubuntu Desktop app can't login

kazzacarrot1
Newbie

Instead of clicking "Log in with facebook", enter the email and password you use for facebook.

Re: Ubuntu Desktop app can't login

dario_zamuner
Regular
I don't want to give to Spotify my Facebook password, so it's not a viable solution.
Anyway now It works again as it used to.

Re: Ubuntu Desktop app can't login

Beta
Casual Listener

I have a fresh install of Ubuntu 16.04 and I got that same behavior. While this is a solution, it would be nice if spotify devs either: 1) be honest about it and remove the FB login button or 2) fix it.

Re: Ubuntu Desktop app can't login

dario_zamuner
Regular

I can't login again. It's more than a week since the last time I was able to.

Re: Ubuntu Desktop app can't login

dario_zamuner
Regular

Now I've found out that I can login with facebook's username and password, and yesterday for the first time after months I was able to login and use the service.

Today I'm stuck in offline mode. Every attempt to change the proxy settings failed. Furthermore I'm not behind a firewall or a proxy.

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Re: Ubuntu Desktop app can't login

dario_zamuner
Regular

I recently discovered that I have to activate a VPN to make the Spotify app to connect to internet.

It seems like it doesn't try to connect unless the vpn is active.

After the first connection I can close the vpn and continue to use the app.

 

I'm not behind a firewall and I didn't change the hardware setup I had before the issue started.

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