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Unable to Access account, trying to cancel subscription.

Unable to Access account, trying to cancel subscription.

Hello, 

 

I have been unable to access my spotify account for some time now, and it will not let me reset my password via username or email or anything - I just never recive the email.  

 

At this point all I want to do is cancel the useless premium I have been unable to use for some time.  But I can not connect to the account no matter what and there is no support outside of the account.  

 

I am hoping someone useful can see this and just help me cancel the damm thing so I stop wasting money.  The username is apolloscratch. 

 

Thank you. 

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1 Reply

Hello!
Please fill out the online contact form to create a ticket with Support. If, for whatever reason, you cannot use the form, or would prefer not to, support can also be reached on twitter by reaching out to @SpotifyCares, or on Facebook by sending a message to the Spotify Cares Facebook page.
Please be aware that responses may take anywhere from 24-48 hours depending on the volume of tickets they are currently handling.

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