Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to Connect Facebook Account

Solved!

Unable to Connect Facebook Account

I have been subscribed to spotify premium on the college discount for a while now and decided to attach my facebook account to get the profile picture added. I am currently on a PC (Microsoft Surface Pro 3) running the latest versions of the spotify client and google chrome as of 1/8/2015. When I choose the button to connect to facebook in the spotify client my browser window opens and asks me to log in to facebook then asks me to accept the app request. When I approve the app request I see a blank window that has opened and my browser then says "OK". I check to see if my account is linked and I see nothing but the "Connect to Facebook" button still showing. I have tried finding solutions to this in other forums such as disabling advanced security in facebook and all but nothing has worked. Is there something I am doing wrong?

blank window.PNG
web browser.PNG
Reply

Accepted Solutions
Marked as solution

Try going to the link below to connect Facebook

 

https://www.spotify.com/account/social/facebook/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Try going to the link below to connect Facebook

 

https://www.spotify.com/account/social/facebook/

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thank you very much! It sucessfully connected 🙂

You're welcome!

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts