Unable to Edit Profile

[starbardee]

Hello,

I have an old Spotify account which I want to connect to from my phone. 

The problem is that my profile is linked to an old email account, I no longer work at the company so I am unable to reset password or get support as the email is sent to my old work email.

I have updated the email on my facebook to my personal gmail account but the change on Facebook, which was done a year ago has failed to sync to my Spotify account.

I am not stuck.  I can't get support because it is linked to my old email, and my facebook account doesn't sync to spotify to update the email on my account.

PLEASE can anyone help. I have been a year trying to resolve this.

[SergioDavid]

Hey @starbardee, welcome to the Community!

In this case, you'll need to reach out to our team via Twitter or Facebook. They'll be able to help you regain access to your account.

Hope that helps.