Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to Log in

Solved!
Go to solution

Unable to Log in

user-removed
Not applicable
2016-11-03 05:01 AM
Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if when im not abroad. Any idea guys?
IMG_5171.PNG
IMG_5170.PNG
0 Likes
Reply

Accepted Solutions
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2016-11-03 06:27 AM

Hey @user-removed,

 

Please try logging in using your username and password instead of your email address and password.

 

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Avatar of Maxim
Spotify Star
Spotify Star
2016-11-03 06:27 AM

Hey @user-removed,

 

Please try logging in using your username and password instead of your email address and password.

 

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

user-removed
Not applicable
2016-11-03 06:32 AM
It works! Cool! Thanks!!! You're the best!!!
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more