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Unable to Log in

user-removed
Not applicable
2016-11-03 05:01 AM
Im from the Philippines and on my profile it says that the country is PH which means Philippines but when I log in im getting an error saying "You can only use Spotify abroad for 14 days" even if when im not abroad. Any idea guys?
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Avatar of Maxim
Spotify Star
Spotify Star
2016-11-03 06:27 AM

Hey @user-removed,

 

Please try logging in using your username and password instead of your email address and password.

 

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Avatar of Maxim
Spotify Star
Spotify Star
2016-11-03 06:27 AM

Hey @user-removed,

 

Please try logging in using your username and password instead of your email address and password.

 

Let me know how it goes!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

user-removed
Not applicable
2016-11-03 06:32 AM
It works! Cool! Thanks!!! You're the best!!!
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