Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Unable to Play / Access Denied for Certain Albums / Songs on All Platforms.

Unable to Play / Access Denied for Certain Albums / Songs on All Platforms.

I have a girlfriend in the UK, and I am in the US. She visited for 3 months and I used her Spotify account while she was here, loved her music and playlists. When she left I wanted to continue listening to her music, so I bought a premium account in the US. Since then, I have found that i keep getting "Unable to play, Song, Access Denied", for many songs on her shared playlists or other songs and albums she shares. Why?

 

For example, I can't play this entire album, with my account.

 

spotify:album:2I2hJnWSHzJbMkc3LMuNML

https://open.spotify.com/album/2I2hJnWSHzJbMkc3LMuNML

Reply
3 Replies

Hey @dbmathis,

 

The album spotify:album:2I2hJnWSHzJbMkc3LMuNML is currently only available in the following countries: AD AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IS IT LI LT LU LV MC MT NL NO PL PT SE SK TR

 

Check out this support article about missing content for more info: https://support.spotify.com/article/Content-missing

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks. Where within Spotify, do I see which countries it's available in?

Why (?) are some albums classified "access denied" in some countries?

Suggested posts