Unable to access account

[user-removed]

hi,

I cannot access my account (username: ummon).

I was forced to create another account with another mail but I wish to use the original one 🙂

Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password, I received mail but no luck on resetting process.

I opened a ticket (potify Case # 00629465) but no answer.

Thank you.

[Liam]

---

@user-removed wrote:

hi,

I cannot access my account (username: ummon).

I was forced to create another account with another mail but I wish to use the original one 🙂

Every time I try to acces this account I receive a generic errore (try later), i also tried to reset password, I received mail but no luck on resetting process.

I opened a ticket (potify Case # 00629465) but no answer.

Thank you.

---

Hi, please could you check your spam box?

I shall escalate it for you.

Liam

[user-removed]

I checked my mailbox and put the entire spotify domain in whitelist, but no luck 😞

[user-removed]

I'm sorry for disturbing.

There are any news?

Thank you for support.

[user-removed]

Up.

[meahtenoha]

Hey Ummon - Thanks for getting back to us. 

Please giving logging into "ummon" another try for me. Let me know if you still have any trouble. 

[user-removed]

it's all ok now.

Thank you.

Can we delete the account aceofesoxs since I'm using this one (Ummon) now?

Thank you for your support

[meahtenoha]

Hey Ummon - If you have another account you want delete just use our contact form. We need to confirm some details before removing that account.