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Unable to add Premium for Family in the UK (GB) - Country Code Issue

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Unable to add Premium for Family in the UK (GB) - Country Code Issue

Newbie

Hello

 

I've upgraded to Premium for Family, however when I invite family members, they receive the following message 

 

"We couldn't add you to Premium for Family as your account needs to be based in the same country as the owner of the Premium for Family subscription."

 

Both our accounts are GB (United Kingdom)

 

How can we resolve this?

 

Thanks

 

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

user-removed
Not applicable

I have got this working. Go into your account and make a change to something in your profile (I changed my email address). My country code was then changed from GB to gb. My son could then accept his link!!

 

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Casual Listener
Somthing was fixed at spotify and now it works.

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42 Replies
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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Newbie
Same problem here in Germany!
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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Casual Listener

Same issue in France !

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Casual Listener

Same problem in Czech Republic!

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Newbie

Same in the US!!

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Regular

I have the same problem. Some background information:

 

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Regular

Also, I assume that cancelling my subscription and doing it again from the NL page may fix it for me, but I don't feel like trying at the moment. This appears to be a fault in the system, and should be fixed.

 

UPDATE: Alas, that doesn't work either! 😞

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

user-removed
Not applicable

I tried cancelling my account and doing it again from the UK page and have the same problem so that doesn't work. 

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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Regular
No, I just noticed...
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Re: Unable to add Premium for Family in the UK (GB) - Country Code Issue

Casual Listener

Same problem here in NORWAY. Support from Spotify is NONEXISTANT!

 

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