Unable to add songs to a Playlist

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Unable to add songs to a Playlist

Jase_Red_Ranger
Regular

Hi guys,

 

I currently use the Triple J app to add songs directly into a playlist "Found on the Triple J app." Up until a few days ago, I was able to add songs directly to this playlist straight from the radio. However, whilst it states that the song was added successfully, my playlist does not adjust accordingly (despite only having 812 songs)

I'm not too sure where to start to rectify this.

 

Your assistance will be gratefully appreciated.

Plan

Premium

Country

Australia

 

Device

Iphone X

Operating System

 

IOS 12.1.4 

8 Replies

Re: Unable to add songs to a Playlist

Rock Star 14
Rock Star 14

Hey there @Jase_Red_Ranger,

thanks for posting in the community !

 

I really want to help but i'm having a hard time understanding the meaning of your question.

Please try and simplefy it so i can try and solve the issue you're having.

 

Waiting on your update =)

OneByBooRock Star 14
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Unable to add songs to a Playlist

Jase_Red_Ranger
Regular

Hi OnebyBoo,

 

Thank you so much for trying to help.

So, I will simplify it for you (please see attached screenshots).

 

 

Screen Shot 1: I use a radio station app called Triple J (name of the radio station) which allows the listener to save songs played on the various radio stations directly to a Spotify playlist.

 

SS2: When I find a song I want to add, I select the "Add to" button and it will give me a list of existing playlists (as outlined in SS3).

 

SS4: After I choose the designated playlist, it will state that the track was added succesfully. However, as you can see it was not added to the playlist.

 

Your assistance will be gratefully appreciated

 

 

SS1.jpg

Re: Unable to add songs to a Playlist

Jase_Red_Ranger
Regular

Screenshot 2 

SS2.jpg

Re: Unable to add songs to a Playlist

Jase_Red_Ranger
Regular

Screenshot 3 

SS3.jpg

Re: Unable to add songs to a Playlist

Jase_Red_Ranger
Regular

Screenshot 4 

SS4.jpg

Re: Unable to add songs to a Playlist

Jase_Red_Ranger
Regular

Screenshot 5 

SS5.jpg

Re: Unable to add songs to a Playlist

Rock Star 11
Rock Star 11

Hey there!

 

I'll try to help you out here. Are you able to add songs to that playlist directly from Spotify? Also, which devices does this happen on? Can you try having a clean reinstall of the app to see if that does the trick?

 

Keep me posted :)

Jose_MRock Star 11
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Re: Unable to add songs to a Playlist

juanjosalazar
Regular

Hi, it happened to me with FIP, a French radio.
When I asked them, they were having that issue, after a new update, it became operative again.
Try:
- check for any updates of your apps.
- reinstall apps and reconnect to Spotify.
- ask the app's support for an extra clue.

Hope this helps you, best regards,

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