Unable to cancel my subscription!

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Unable to cancel my subscription!

Casual Listener
The site doesn't recognize my password when I try to cancel my subscription. I'm connected via Facebook and the site keeps telling me my password is invalid.
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Re: Unable to cancel my subscription!

Spotify
Spotify
Hey,

Can you log out of your Facebook, then try again?

Alternatively, could you try going through a different internet browser? So for example, Google Chrome or Firefox.
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View solution in original post

2 Replies
Highlighted
Solution!

Re: Unable to cancel my subscription!

Spotify
Spotify
Hey,

Can you log out of your Facebook, then try again?

Alternatively, could you try going through a different internet browser? So for example, Google Chrome or Firefox.
-------

Check out how we're doing over @SpotifyStatus

Question answered? Just click 'Accept as solution' to help other users out. Easy.

Who's your Spotify Star?

View solution in original post

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Re: Unable to cancel my subscription!

Casual Listener
Ok I log'd out of Facebook, used Chrome instead of Firefox and it worked. Thank you very much.
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