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Unable to change birthday

Unable to change birthday

Plan

Free

Country

USA

Device

Dell XPS 15

Operating System

Windows 10

 

My Question or Issue

Every time I attempt to change my birthday, since it was accidentally made April 2nd instead of April 1st, it claims my profile is saved, but the date is still wrong. I am trying to verify that I am a student at my university to get premium and, when I changed my info in the sign up to match my real information, it said I had to change it in Spotify's system as well. As stated above, I am unable to. I have tried every idea your website has presented, but nothing is working. 

Reply
1 Reply

Hey, @sammieboy1 
Welcome to Spotify Community and thanks for reaching out here!

First of all, could you let me know if your account was created using your Facebook credentials? I mean, have you signed up to Spotify with Facebook?

 

Keep me posted!

 

Kind Regards,

hezorg

LuanSpotify Star
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